成都好人家物业有限责任公司二十年来稳固发展，业绩蒸蒸日上，健全了科学规范的管理制度和人才激励机制。

　　以诚待人、以理服人，以情感人是公司服务宗旨。

　　我们以专业的服务赢得了业主的信任，企业知名度、亲和力逐步提高，体现了物业管理的高价值和高附加值。

　　让业主满意是我们的追求。公司以科学、规范、热情周到的服务赢得了良好声誉的同时也大大提升小区物业的品质：

　　我公司服务20年的自由星城项目环境优美，秩序良好，社区文化和谐，市场行情增值达900％以上；

　　我公司服务达18年的花香九里客户满意率97%，使物业增值700%以上；

　　我公司服务15年的西郡香林与专业维保公司签订长期电梯、消防托管合同，节能降耗延长了设备使用寿命，该项目2010年以成都市前5名的 业绩“创优”成功，成为该片区的的标杆项目和明星小区，物业增值在400%—600%左右；

　　在2008年我公司开始服务的宝龙新城作为公司首先走向郊区的项目，跨出了以成都为中心向郊县辐射发展蓝图的第一步，经过公司优质的物业服务，该小区环境优美，业主之间物业之间和睦友爱，业主心中的幸福家园；

　　在2010年我公司服务的金沙湾商业楼盘成功运作成为金堂重要商业亮点；

　　水岸金城在吸收了物业行业先进服务经验的同时，创立了郊县的价格，市区的品质的服务理念，在服务业主的同时有力配合了开发商的物业销售和口碑树立，经过我公司优质的物业服务，水岸金城项目在业主接房仅两年的时间已经成为金堂家喻户晓的优秀物业小区，房价和口碑都是金堂最棒的。2015年该项目成功创建“成都市市级园林式居住小区” 。

　　2013年7月，四川省突发特大洪水，好人家物业位于金堂县的金沙湾、金码头两个项目受灾严重。业主的利益高于一切！在停水停电、基本生活状态难以保证的恶劣条件下，项目部全体员工冒着生命危险坚守现场，抢运物资，救援被困人员，无一人退缩！ 一方有难八方支援，洪水刚退，公司金堂项目负责人第一时间冲进灾区；同时公司增派人手组织繁重的灾后重建工作。以心往一处想，劲往一处使的团队精神，很好的保护了业主的财物,并最先恢复正常工作和生活秩序。2018年及2020年金堂再遇洪灾，我们已是举重若轻，以最快速度恢复了生产。2020及2021年两度疫情，我们严防死守，贯彻执行防疫要求，防疫工作取得阶段性胜利，为维护社区治安稳定和业主安全做了重大贡献。

　　大灾面前有大爱，我们物业员工的职业责任感和高尚的人格品质赢得了业主及社会各界的广泛认可和一致的赞扬！

　　一项项赞誉的收获，所有成绩的取得，与公司同事的支持和付出、业主的理解和信赖、公司管理团队正确的领导是密不可分的。我代表公司，向奋斗在工作岗位上的同仁们，同甘共苦的合作伙伴们，表示衷心的感谢！并真诚地说一声：你们辛苦了！无论公司将来如何强大，我们都不会忘记一路相随、关心和支持好人家物业的兄弟姐妹和尊敬的朋友们！你们的信任是我们困难时绝不退却、压力面前绝不放弃的力量源泉！

　　业主选择楼盘，物业服务的优劣成为重要因素之一。服务一个项目，塑造一个精品,是我们一直以来的追求,经过20年的尽职尽责工作,所服务的小区全部达到我们最初的承诺。同时我们还建立起多姿多彩的社区文化，坚持以人为本，业主至上的服务理念;因地因时的举办各种文体活动，丰富业余文化生活，培育新型的社区文化氛围和高尚的社区生活方式。公司在管理运作中一大批优秀的物业管理人脱颖而出，迅速成长，逐渐在公司独当一面。

　　业主的需要就是好人家物业服务的目标。针对特殊人群开展特约服务，让业主体会到足不出户的实惠和便捷，是我们未来努力的目标。我们必须根据市场需求转变经营理念，开创全新的管理模式，通过拓展业务提升公司的市场适应能力，提升管理水平，增强抗风险能力，使公司得以良性持续发展。

　　我们坚信，有广大业主的长期关注和支持作为公司发展的基础。公司一定会以高品质的管理、优秀的业绩来回报新老客户，我们对未来充满信心。

　　感谢阁下对成都好人家物业的关心和厚爱！

李琪

General Manager’s Speech

Since its establishment 20 years ago, Good House Property has developed steadily, achieved greater and greater prosperity, and completed scientific and standardized management systems and incentive systems.

The company adheres to the principle of treating others sincerely, convincing people through reasoning and emphasizing with others.

By virtue of professional services, we have won our customers’ trust, gradually increased the company’s popularity, and demonstrated the high value and high added value of property management.

We are striving to make all of our customers satisfied. By providing scientific, standardized and considerate services, we have won a good reputation and significantly improved the property quality for our customers.

We have provided service for Ziyou Xingcheng project for 20 years. Now the community enjoys beautiful environment, a sound public order, and harmonious neighborhood, and its market value has increased by more than 900%.

We have provided service for Huaxiang Jiuli real estate for 18years. The customer satisfaction rate has reached 97%, and its property value has increased by more than 700%.

We have served Xijun Xianglin for 10 years. We have signed contracts with professional maintenance companies for elevator and fire protection trusteeship, which conserves energy, reduces consumption and prolongs the service life of equipment. In 2010, the project ranked among the top five real estate projects in Chengdu and became a model and famous project in the local area. The property value of the project has increased by 400% to 600%.

In 2010, Jinshawan commercial property, a project we worked for, became a major business highlight in Jintang County for its successful operation.

Our company began to provide service for Baolong Xincheng, the first suburb project we took up, making our first move to develop suburb business. With our good quality property service, the community now becomes a happy homeland of the property owners where they enjoy a beautiful environment and harmonious and loving atmosphere.

By drawing on advanced service experience from the industry, we provide quality service at a low price for Shuian Jincheng. We have not only make the property owners satisfied, but also helped the developer increase its property sales and establish a good reputation. With good quality services provided by our company, Shuian Jincheng project has become a famous excellent residential real estate within two years since its opening. It is now the most economical property that enjoys a good reputation in Jintang County. In 2015, the project was honored as a “Chengdu Municipal Garden Residential Real Estate”.

In July 2013, Sichuan Province was attacked by a catastrophic flood. The two property projects our company provide service for in Jianshawan and Jinmatou were damaged severely. By putting the interests of property owners first, when water and electricity supply was cut off and basic living requirements were barely met, all of our staff stayed with the property owners, secured goods and materials, and rescued the trapped people.  We also received timely help that when the flood subsided, the persons in charge of the projects rushed to the flood-stricken areas as soon as possible. Besides, our company sent more staff to organize post-disaster reconstruction and recovery work. By making concerted efforts, we protected the owners’ properties and went back to regular work and recovered normal public order in a short period of time.

In 2018 and 2020, Jintang suffered another flood. We were quite experienced and resumed production as soon as possible. In 2020 and 2021, we took strict precautions against the Co-vid 19, implemented the epidemic prevention requirements, achieved phased victory in the epidemic prevention work, and made contributions to maintain the public security and community stability and the safety of the owners.

When facing such a big disaster, our staff showed their responsibility and good moral character, and they were recognized and highly spoken of by the property owners and all sectors of society.

The honors we received and the achievements we made are indispensable from our staff’s support and contribution, the property owners’ understanding and trust, and correct guidance of the company’s management team. On behalf of the company, I’d like to extend my heartfelt thanks to my hardworking colleagues and partners that share weal and woe with us. Thank you for your contributions. We will never forget friends and partners that accompany, care about and support us. Because of your trust, we never shrink back or give up when encountered with hardships and challenges.

The quality of property service is a major factor considered by property owners. Serving a project and building it into a classic one has always been our pursuit. In the past 20 years, we have lived up to our commitment to all of our customers. Meanwhile, we have created diversified community culture and always adhered to the people-oriented principle and the service concept of putting property owners first. We often hold various cultural activities and sports events to enrich the residents’ cultural life, cultivate a new-type community cultural atmosphere and create a high quality lifestyle. A large number of excellent property management talents stand out from our service teams and they will soon be capable of handling property business independently.

Our aim is to meet the property owner’s needs. Providing special service for particular groups of people to enable property owners to enjoy benefits and convenience is our future goal. We need to change our operation philosophy and establish brand new management model to respond to market demands. By expanding the company’s business, we will increase our market adaptability, raise management level, enhance anti-risk ability and promote sound and sustainable development of the company.

We firmly believe that with the extensive support from property owners, our company will create a better future. We will do our utmost to pay back our customers through high quality management and outstanding performance.

Thank you for supporting and caring about our company!

Li Qi